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Model Number: Storage Holders & Racks
Installation Type: Hook Type
Classification: Non-folding Rack
Type: Storage Holders & Racks
No. of Tiers: Single
Applicable Space: Kitchen
What shipping company do you use?
Airmail, ePacket, China post, DHL, UPS and EMS etc. for choosing according to your need.
May I know more details about the shipment?
1. Items will be dispatched within 3-7 / business days after payment. Though we have thousands of orders every day and double check all before sending out, we always try our best to ship all products on time.
2. We only ship to the confirmed order address. Your order address MUST MATCH your shipping address.
3. It usually takes about 20-60 business days for a full delivery (remote areas may take a little longer). However, you can choose DHL Express to shorten the shipping time when you need the order urgently.
4. If you failed in receiving the order within 60 business days, please contact us before leaving negative feedback, we will do our best to compensate you.
May I know more details about the return policy?
1. If you are not satisfied with the item when received, please contact us before you return it within 10 days for a replacement or money back.
2. All returned items must be in the original packaging and you must provide us with the return tracking number and specific reason for the return.
3. You'll get a full refund upon our receipt of the item in its original condition and packaging with all components and accessories included.
4. If the item is damaged and not working after shipment, please contact us and send the product photos so that we refund you.
How about drop shipping and wholesale?
Ordering over 20 pieces will enjoy a discounted price usually. Contact us for an exclusive & best wholesale price.
Do you care feedback or review a lot?
Yes. We always strive for 100% customer satisfaction. Your satisfaction is our first priority.
If you receive the order in good condition, we would be grateful if you leave us 5-Stars Positive Feedback & follow our shop to enjoy a new huge discount next time.
Otherwise, we would be grateful if you contact us before leaving 1-Star to 3-Stars Feedback, and we are more than willing to take prompt action to make you satisfied.